- The Data Collection methods and the data that we collect
- The purpose of data processing
- The legitimacy of data processing
- Data retention period
- Recipients of disclosures and transfers
- The rights of the interested parties
- Additional information
Your privacy is important to us, so through this document, we will explain what data we collect from our users, how we use it, and why, among other guidelines. Those over the age of 14 may register themselves as users without the previous consent of their parents, guardians, or legal representatives. In the case of children under the age of 14 or identified as "legally incompetent," we will always need the consent of their parent, guardian, or legal representative.
For your information, we will never ask for more details than we will actually need for the services required; we will never share it with third parties, except by legal obligation or with your previous authorisation; and we will never use your data for any purpose not previously specified.
Identity: TradeHeader, S.L. (also, the provider)
Tax identification number (NIF): B65488637
Mailing addres: Calle de la Conquista 76 Local 1, 08912 Badalona, (Barcelona)
TradeHeader, S.L., as the owner of the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and other existing regulations on the protection of personal data and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to ensure and protect the confidentiality, integrity, and availability of the data entered.
2. The data collection methods and the data that we collect
The data we collect and the methods we use to obtain it are as follows:
1. Through the contact form: email, first name, last name, message;
2. Through the downloading of content: email;
3. Through the test our products: email.
3. The purpose of data processing
Your personal data will only be used for the following purposes, after providing your consent for each of the purposes in the corresponding section of the website:
1. The contact form: to respond to inquiries and/or provide the information required by the user;
2. The registration form: for the creation of a user account and to access the features of the
3. The newsletter subscription form: to send commercial advertising communications by email, SMS, social networks, or any other electronic or physical means, if the user has expressly consented to it;
4. The webinar subscription form: to make the user a participant in our webinar;
5. The subscription to the forum and/or comments on the same: when the user has registered for the blog, they will be able to comment within the forum, both to ask and to answer questions;
6. The downloading of content as a member: to update and send the contents as a subscriber;
7. If you purchase a service/product through our website https://www.tradeheader.com/, we will ask you to provide us with information about yourself, including your name, contact details, and credit or debit card information.
8. Other purposes:
o To carry out the commercial, administrative, fiscal, and accounting procedures that are required under current legislation;
o To know your opinion and improve the services provided by the website;
o Social networks: the use of social media will be specified in the corresponding section.
The photographs that are posted on the website are the property of TradeHeader, S.L., including those of minors, for which prior consent from the parents, guardians, or legal representatives was obtained through the signing of forms made for that purpose by the centres that the minors form part of. Nevertheless, the parents, guardians, or legal representatives of the minors, as the holders of the rights of the same and always requiring formal written request, can withdraw their consent to use the image of the minor. In this case, the image will be displayed pixelated.
You can withdraw your consent at any time by sending a letter with the subject "Unsubscribe" to the aforementioned email.
According to the LSSICE, TradeHeader, S.L. does not engage in spamming and, therefore, does not send commercial emails that have not been previously requested or authorised by the user. Accordingly, in all the communications you will receive from the provider, the user has the possibility to withdraw their express consent to receive our communications.
We will not process your personal data for any purpose other than those described except for legal obligation or judicial requirement.
You will not be the subject of decisions based on automated processing that will have an effect on your data.
4. The legitimacy of data processing
The legal basis for the processing of your data is the consent you grant at the time of entering your data in the corresponding form to accomplish the purposes, at the moment of ticking the checkbox.
In cases where there is a prior contractual relationship between the parties, the legal basis for the development of the administrative, fiscal, accounting and labour obligations that are necessary under the current legislation will be the previous existence of a commercial relationship between the parties.
The prospective or commercial offering of products and services is based on the consent that is requested from you and under no circumstances does the withdrawal of this consent have any bearing on the execution of the subscription agreement.
5. Data retention period
Your data will be retained for the duration of your commercial relationship with us or until you exercise your right to the cancellation, withdrawal, or limitation of processing. However, we will retain your data for the time required by law in accordance with the applicable provisions.
6. Recipients of disclosures and transfers
TradeHeader, S.L. does not perform any transfers or disclosures of data either inside or outside the EU. The provider will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the ability to block or cancel your account if there are any indications that the user has committed any crime. The information provided will only be available to the provider at that time.
The information that you provide us both through this website and through the application will be hosted on the TradeHeader, S.L., servers, contracted from the company that provides the web hosting service. The processing of the data of the entity is regulated by a data processor contract between the provider and this company.
Google Analytics: to perform analysis and take measurements of the use that users make of the website through cookies. The information generated and collected by these cookies on use (including IP addresses) will be directly transmitted and archived by Google Inc., a Delaware company located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”), on their servers in the United States.
7. The rights of the interested parties
As a user/interested party, you can request to exercise the following rights before TradeHeader, S.L. by sending a letter to the postal address in the header or by sending an email to , with the subject, “DATA PROTECTION: RIGHTS OF THE AFFECTED” and a photocopy of your ID or any similar legal documentation, as indicated by the law.
• Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
• Right to rectification: allows the interested party to correct errors and modify data that is inaccurate or incomplete.
• Right to erasure/to be forgotten: allows inadequate or excessive data to be deleted.
• Right to object: the right of the interested party to not have their data processed or to stop the processing of the same.
• Right to restrict processing: involves the flagging of stored personal data in order to limit any future processing, for the exercise or defence of claims.
• Right to data portability: involves the disclosure of the data undergoing processing to the interested party, so that they can transfer it to another controller without any impediments.
• Right not to be subject to a decision based solely on automated processing, including profiling: the right not to be subject to any decision that is solely based on automated processing that effects or will significantly affect the interested party.
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent shall not affect the legality of the processing performed prior to your consent being revoked.
You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been infringed (aepd.es).
8. Additional information
The data you provide to us will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to ensure the secure processing of data and to prevent its alteration, loss, theft, and unauthorised processing or access, in line with the current state of technology and the nature of the data stored. Likewise, it guarantees that the processing and registration in files, programs, systems, equipment, premises, and centres comply with the requirements and conditions of integrity and security established in the current regulations.
The information provided in the different forms, during the interaction with the website, and any other data provided during navigation, including the information provided by the cookies in relation to browsing habits, implies acceptance of the processing of this data, to be segmented or categorised in order to apply it to activity related to the management of general administration, information, marketing of advertising spaces, creation of profiles, analysis of proposals requested by users/customers, statistical studies of the services and content used, tastes and preferences, surveys and forms. The data used in the creation of these profiles is not data that allows for the identification of users but rather shows a graph of the type of public that interacts with the website: age, country, gender, etc.
A user who accesses this website explicitly consents to the use of this generic information for the profiling, segmentation, and categorisation of data for the purposes described in the previous section.
TradeHeader, S.L. can have a presence on social media. The data processing carried out on people who become followers (and/or perform any linking or connecting action through social networks) of the official pages for TradeHeader, S.L. on social networks will be governed by this section as well as by the conditions of use, privacy policies, and access regulations of the social network that is appropriate in each case and previously accepted by the user.
TradeHeader, S.L. will process your data for the purpose of correctly managing its presence on the social network, informing you of activities, products, or services from the provider as well as for any other purpose that the regulations of the social network allow.
It is forbidden to publish any content:
- that is presumed to be illegal under national, community, or international law or that engages in activities that are presumed to be illegal or that contravene the principles of good faith;
- that violates the fundamental rights of individuals, does not show courtesy on the network, upsets or can generate negative opinions in our users or third parties and, in general, any content that
TradeHeader, S.L. considers inappropriate;
- and, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, privacy protection, the protection of the consumer, intellectual, and industrial property rights.
Likewise, TradeHeader, S.L. reserves the right to remove any content that is considered inappropriate without previous notice from the website or the corporate social network.
In any case, if you submit personal information through the social network, TradeHeader, S.L. will be exempt from any liability in relation to the security measures applicable to this platform and to the user. If you want to know what these are, you should consult the specific terms of the network in question.
SENDING YOUR CV
In the event that the user submits their CV through our website, they are informed that the data provided will be processed by making them a participant in any selection processes that may take place, with the processor carrying out an analysis of the applicant’s profile to select the best candidate for the vacant position. This is the only official method to accept your CV, so CVs submitted by any other method will not be accepted. In the event of any change in your data, please notify us in writing as soon as possible in order to keep your data properly updated.
The data will be kept for the maximum period of one year after which it will be deleted, guaranteeing total respect for its confidentiality both in the processing and in its subsequent destruction. In this regard, after this period, if you wish to continue participating in the processor’s selection process, please send us your CV again.
The data may be processed by and/or communicated to the companies that are members of our group during the time your CV is retained and for the same purposes previously given.
In the event that the user subscribes to the blog, the data provided will be processed to manage your subscription to the informational blog with an update notice that will be kept as long as there is a mutual interest in maintaining the purpose of processing. When this purpose is no longer necessary, the data will be deleted using the appropriate security measures to ensure the pseudonymisation of the data or the total destruction thereof. The data will not be communicated to third parties, except under legal obligation.
TradeHeader, S.L. is not liable for any content posted on the forum entered by any registered user. The published content solely expresses the point of view of its author. The author of the comment agrees not to use this blog to post or link to defamatory, abusive, hateful, threatening, offensive, spam or similar content, adult content, or content that infringes copyright or law and order in general. If in the opinion of the moderators, the comments uploaded are judged to possibly damage and/or violate the rights of third parties or the law, they may be removed without explanation.
PUBLISHING YOUR TESTIMONIAL
If the user wants to publish their opinion on the website, the data provided will be processed to consider the proposed suggestions, experiences, and opinions regarding the products and/or services to be published on the website and to thus be able to help other users. The data will be kept as long as there is a mutual interest in maintaining the purpose of processing. When this purpose is no longer necessary, the data will be deleted using the appropriate security measures to ensure the pseudonymisation of the data or the total destruction thereof. The testimonies will be posted on our website. The only personal information about the individual that will be published is their name.
REMARKETING AND RETARGETING
Remarketing is a system that allows you to create tailored or personalised ads for the users who have previously visited a website, in this case, ours. It is a solution associated with Google AdWords to achieve a better return on investment (ROI). Remarketing inserts a cookie on the user’s computer and the sites affiliated with Google AdSense with graphic ads will display a banner from the provider.
Retargeting is a technique that is used to display graphic advertisements on other websites to a user who has left our site without completing a process that we wanted them to finish (registration, purchase, request, etc.), thanks to a tracking system. These ads should be mainly geared towards achieving the conversion of the objective of our website.
The information we gather through these features is collected by cookies from Google AdWords. You can learn about the data these cookies collect in the Privacy Policies for each service:
• Google AdWords
This type of service allows you to interact with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the user’s privacy settings on each social network. If a service is installed that allows you to interact with social networks, it is possible that, even if the user does not use the service, it will collect web traffic data related to the pages on which it is installed.
AdWords is Google’s platform for advertisers who want to advertise on Google. The provider uses Google AdWords, which is Google’s advertising platform. It allows you to create campaigns and ads to be shown on other websites. When you create an ad, you can target your audience by:
• Demographic data (age, sex, etc.);
• Interests (activities, hobbies etc.);
• What they buy online and through other channels;
The provider may select and publish testimonials about its services. These testimonials may contain personally identifiable information such as your name and/or the city, state, or country in which you live. If you want your name or testimonial removed or deleted from the website, you must contact the provider using the contact details listed above.
DIGITAL MARKETING SERVICE PROVIDERS
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
TradeHeader, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
The consent given, both for the processing and for the transfer of the data of the interested parties, can be withdrawn at any time by communicating with TradeHeader, S.L. according to the terms established in this policy for the exercising of rights. This revocation shall in no case be retroactive.
In general, the relations between TradeHeader, S.L. with the users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction. The parties will expressly submit themselves to the Courts and Tribunals of Barcelona for the resolution of all disputes arising out of or relating to its use.